FHIA is hiring immediately for a Bilingual Customer Experience Representative to assist our Call Center team at our Fort Lauderdale, FL location! Come join an industry leader and the #1 remodeling company in Florida!
The Customer Support Representative provides potential and existing customers with exceptional services. They identify customer needs, respond to customer inquiries, and collaborate with internal departments to optimize customer services and brand awareness.
Required to be bilingual in both English and Spanish - speaking, reading, writing!
What Can We Offer You:
What You’ll Do:
What You’ll Bring:
Who We Are:
FHIA Remodeling is the premier home remodeling company to Florida residents statewide. By using leading products and workmanship guarantees since 2006, we’ve had the privilege to install our trademark home remodeling projects in over 50,000 happy homes across the state. We were founded to address a recurring problem in the home improvement market: the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other disaster stories. We at FHIA set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this FHIA has proudly been recognized the #1 remodeling company in Florida by Remodeling Magazine three years in a row.
FHIA Remodeling provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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